XADM: Setup /Q Prompts for Service Account

- Microsoft Exchange Server, version 5.5

SYMPTOMS

When you are running Setup /Q to install a non-service component, the Setup program expects the Setup.ini file to have a service account specified.

Non-service components include the Administrator program and Books Online.

If the service account is not specified, Setup displays a dialog box, prompting for the service account.

This behavior is only seen using Setup /Q.

If you run the Setup program in interactive mode and then go to the Custom/Complete option and select only the non-service component, Setup does not prompt you for a service account.

CAUSE

Setup assumes that it is installing service components, even though none were selected. With the fix described below, Setup checks before asking for the service account name and password.

STATUS

Microsoft has confirmed this to be a problem in Exchange Server version 5.5. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Keywords          : XADM kbusage
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix