FP: Unable to Save to IIS Server if Permissions Incorrect

• Microsoft FrontPage 98 for Windows
• Microsoft FrontPage 97 for Windows with Bonus Pack
• Microsoft FrontPage for Windows, version 1.1
• Microsoft Windows NT versions 3.51, 4.0

SYMPTOMS

As either author or administrator, when you attempt to save a file on a Microsoft Internet Information Server (IIS), you receive the following error message:

   The directory that would hold URL '<filename.htm>' does not exist
   on the server.

CAUSE

You do not have the correct access permissions to the IIS directory structure in which you are trying to save your file.

When FrontPage attempts to write the file, it calls the Author.dll or Author.exe program in the Web it is trying to write to. FrontPage passes sufficient arguments to Author.dll to enable it to create the file. When the account is not granted at least LIST access permission to the directories enclosing the location of the Web documents, Author.dll is not able to access sufficient information to construct the proper path in the file system. Enabling LIST rights simply allows the account to "see" the name of the directory. Once Author.exe can do this, it has sufficient information to place the new file in the file system of the Web server.

RESOLUTION

In File Manager (Windows NT 3.51) or Windows Explorer (Windows NT 4.0), select each directory that encloses the IIS document root (home) directory, and grant LIST permissions to the author or administrator account or to a group in which the author or administrator is a member.

MORE INFORMATION

For more information on the NTFS file permission requirements for FrontPage on an IIS server with the FrontPage Server Extensions installed, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q162144
   TITLE     : FP97: Minimum NTFS File Permission Requirements

   ARTICLE-ID: Q152306
   TITLE     : WEB: IIS Access Permissions Required by FrontPage 1.1