FP: Socket Code 13101 Error Opening, Creating New Web

Last reviewed: March 18, 1998
Article ID: Q171675
The information in this article applies to:
  • Microsoft FrontPage 98 for Windows
  • Microsoft FrontPage 97 for Windows with Bonus Pack
  • Microsoft FrontPage for the Power Macintosh, version 1.0

SYMPTOMS

In FrontPage Explorer, when you open or create a new Web using Secure Sockets Layer (SSL) you receive one of the following error messages:

   There is no server on port 443 at 'server name'.  You have selected the
   option 'Connect Using SSL'.  This connection problem may indicate that the
   server does not support Secure Socket Layer (SSL) communications, or that 
   it uses SSL communications on a different port number.

-Or-

   Unable to connect to server at 'xxx.xxx.xxx.xxx' on port 443 (socket
   code 13101). 

where xxx.xxx.xxx.xxx represents the host name or IP address of your FrontPage Web. Or:

CAUSE

SSL connections require a security certificate. Socket code 13101 is generated when the security certificate is not from a recognized certificate authority or when it is from a recognized certificate authority but it cannot be read by FrontPage.

RESOLUTION

Method 1: Obtain a Certificate from a Recognized Authority

FrontPage 97 only recognizes certificates signed by the following certificate authorities:

   Verisign-Secure Server Certification Authority
   RSA Data Secirity, Inc.
   AT&T-Certificate Services
   AT&T-Directory Services

If your certificate is from a recognized authority, its public key may not start with a "1" bit. In this case, contact the authority to request a new certificate with a public key that has its high bit set to "1".

Method 2: Upgrade to FrontPage 98

FrontPage 98 can correctly read public keys that begin with values other than 1 if they are from a recognized certificate authority.

MORE INFORMATION

SSL is a World Wide Web feature that supports data encryption and server authentication. All data sent to or from the client using SSL is encrypted.

You can obtain digital certificates from Verisign or AT&T. For additional information, please visit either of the following Web sites:

   http://www.verisign.com/microsoft/
   http://www.att.com

Or, see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q142849
   TITLE     : Obtaining a Secure Sockets Layer (PCT/SSL) Digital
               Certificate


Additional query words:

version
Keywords : fpexp kberrmsg kbusage kbdta
Version : windows:97,98; macintosh:1.0
Platform : WINDOWS
Hardware : x86
Issue type : kbprb


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Last reviewed: March 18, 1998
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