FP98: Hit Counter Doesn't Work in Subweb on Netscape ServersLast reviewed: March 18, 1998Article ID: Q181746 |
The information in this article applies to:
SYMPTOMSWhen you open a Web page that contains a hit counter, the counter does not increment past 1. This behavior usually appears if the Web page is located in a subweb on a Windows NT Server and one of the following Netscape Web servers is running:
Netscape Fasttrack (All Versions) Netscape Enterprise (All Versions) CAUSEThis behavior occurs because of how the Netscape Web server determines the name (path) of a subweb passed to it. Specifically, the PATH_TRANSLATED parameter does not consistently include a trailing slash. For additional information, see the "More Information" section of this article.
RESOLUTIONTo work around this behavior, follow these steps:
STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
MORE INFORMATIONThe Netscape servers listed in the "Symptoms" section of this article intermittently change the query string that is constructed by the hit counter and passed to Fpcount.exe. Following are examples of query strings that are constructed by the hit counter and then passed to Fpcount.exe, and how the Netscape server determines the location of the file that contains the hit counter information.
For Hit Counters on Pages in the Root WebIf the hit counter is on a page in the Root Web, the hit counter constructs the following query string and passes this string to Fpcount.exe:
_vti_bin/fpcount.exe/?Page=hitcounttest.htm|Image=4In this example, the Netscape Enterprise server correctly determines the location of the file that contains the hit counter information and constructs the path like this:
C:/Netscape/Server/docs/_private/hitcounttest.htm.cnt For Hit Counters on Pages in a SubwebIf the hit counter is on a page in a subweb, the hit counter constructs the following query string and passes this string to FPcount.exe:
_vti_bin/fpcount.exe/myweb/?Page=hitcounttest.htm|Image=4In this example, the query string is structured in such a way that the subweb is not included. As a result, the Netscape Enterprise server incorrectly determines the location of the file that contains the hit counter information and constructs the path like this:
C:/Netscape/Server/docs/myweb_private/hitcounttest.htm.cntBecause this path refers to a file that does not exist in the content root, the hit counter will not work in a subweb on a Netscape Enterprise NT. In this example, the correct location for the file that contains the hit counter information should be:
C:/Netscape/Server/docs/myweb/_private/hitcounttest.htm.cntThe third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
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Additional query words: Hit Counter Increment Subweb Sub
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