Temporary Files Exist After Restarting H/PC

Last reviewed: April 14, 1997
Article ID: Q158494
The information in this article applies to:
  • Microsoft Pocket Excel version 1.0
  • Microsoft Pocket Word version 1.0

SYMPTOMS

Temporary files may exist on your Handheld PC (H/PC.) Pocket Word files usually have a .tmp extension and are saved in the My Documents folder. Pocket Excel files are usually saved in the root folder as Temp<x>.pxl, where <x> is the number of the temporary file.

CAUSE

When the H/PC is in a low-memory state, a Program Memory Is Very Low warning appears requesting you to close some programs or to convert 20K of storage space to program memory.

During low-memory situations, open Pocket Word or Pocket Excel files are stored as temporary files to preserve the program's last known state. A similar mechanism is used in desktop versions of Microsoft Word and Microsoft Excel. The temporary files are left if you warm boot the H/PC before closing open files or programs.

RESOLUTION

To prevent the creation of temporary files, close enough programs to free enough program memory, or tap the "Convert 20K of storage memory to program memory" check box in the Program Memory Is Very Low dialog box to select it.

When you close open files and programs, the temporary files are removed. You can now adjust the slider bar on the Memory tab of the System Properties, or warm boot the H/PC to prevent the low memory dialog from reoccurring.

If temporary files exist after you restart your H/PC, close all files and programs and then manually delete the files.


Additional query words: hand held
Keywords : handheld kbenv pocketexcel pocketword wince kbenv
Version : 1.00
Platform : WINDOWS


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: April 14, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.