Completed Backup Yields No Backup FileLast reviewed: April 14, 1997Article ID: Q162632 |
The information in this article applies to:
SYMPTOMSWhen you perform a backup using the Backup tool in H/PC Explorer, no backup (.stg) file may exist on your computer when the backup process is complete.
CAUSEBefore the backup process finishes, the Backup tool checks the temporary folder for temporary backup files and deletes any that are found. If you back up to the folder declared as the TEMP folder in the environment, the new backup file may be deleted, along with any temporary backup files.
RESOLUTIONSelect a folder other than the TEMP folder as the target folder for your backup file.
STATUSMicrosoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
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Additional query words: hand held
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