Data May Be Lost Saving a Word 7.0/97 File in Pocket WordLast reviewed: November 3, 1997Article ID: Q176103 |
The information in this article applies to:
SYMPTOMSWhen you open a Microsoft Word 7.0 or Word 97 file on your desktop computer that has been saved using Microsoft Pocket Word, data may be missing or Word 7.0 or Word 97 may stop responding (hang).
CAUSEThis problem can occur if your Word 7.0 or Word 97 file contains formatting that is not saved correctly in Pocket Word. The following type of formatting is known to cause this problem:
STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
MORE INFORMATIONTo avoid overwriting your original Word 7.0 or Word 97 file, save files in Pocket Word with a different name or extension. NOTE: The default extension for Pocket Word files is .pwd.
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