Pocket Outlook May Not Copy E-mail Messages Correctly

 Last reviewed: November 4, 1997
Article ID: Q176214
The information in this article applies to:
  • Microsoft Windows CE, version 2.0

SYMPTOMS

When you copy or move an e-mail message using Microsoft Pocket Outlook, an incomplete e-mail message, meeting request, or file attachment may be created.

CAUSE

This issue can occur if you copy or move an e-mail message when you are connected to your e-mail server and the "Include <n> lines of the message body" check box is selected in Pocket Outlook.

RESOLUTION

To resolve this issue, use the following steps:

  1. Double-tap Inbox.

  2. On the Service menu, tap Properties, tap Next, and then tap Next.

  3. Tap "Full copy of all messages (slowest)."

  4. Tap the Meeting Requests and File Attachments check boxes to select them, and then tap Finish.

  5. Quit Pocket Outlook.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 2.00
Keywords : handheld wince pocketoutlook kbtool
Version : WINDOWS:2.0
Platform : WINDOWS

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Last reviewed: November 4, 1997
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