Cannot Open E-mail After Restoring a Handheld PC Backup

 Last reviewed: November 4, 1997
Article ID: Q176215
The information in this article applies to:
  • Microsoft Windows CE, version 2.0

SYMPTOMS

After you restore a backup on a Handheld PC (H/PC), you may not be able to open e-mail messages in the Inbox.

CAUSE

This behavior can occur if the e-mail messages on the H/PC are not linked to messages on your e-mail server.

RESOLUTION

To resolve this behavior, synchronize your H/PC with your desktop computer. To do so, use the following steps:

  1. Connect your H/PC to your desktop computer.

  2. Tap Start, tap Programs, tap Communication, and then tap ActiveSync.

  3. Tap Sync Now, and then tap Disconnect.

Additional query words: 2.00
Keywords : handheld wince pocketoutlook kbtool
Version : WINDOWS:2.0
Platform : WINDOWS

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Last reviewed: November 4, 1997
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