Pocket Outlook May Hang When You Reply to an E-mail Message

 Last reviewed: February 11, 1998
Article ID: Q180890
The information in this article applies to:
  • Microsoft Windows CE, versions 1.0, 2.0

SYMPTOMS

When you reply to an e-mail message in Microsoft Pocket Outlook, the Handheld PC (H/PC) may stop responding (hang).

CAUSE

This issue can occur if the e-mail message you reply to contains more than 1,024 characters on the subject line.

RESOLUTION

You must reset the H/PC when this issue occurs. For information about how to reset the H/PC, please consult the H/PC's documentation or manufacturer.

To work around this issue, do not reply to an e-mail message that contains more than 1,024 characters on the subject line. Instead, compose a new e-mail message addressed to the recipient you want.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 1.00 2.00
Keywords : handheld wince pocketoutlook
Version : WINDOWS:1.0,2.0
Platform : WINDOWS
Issue type : kbprb

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Last reviewed: February 11, 1998
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