Internet Explorer Error Message: Unable to Open...Last reviewed: August 28, 1997Article ID: Q135980 |
95
WINDOWS
kbenv kberrmsg
The information in this article applies to:
SYMPTOMSWhen you try to open a file in Internet Explorer, you may receive the following error message:
Unable to open C:\<cache folder>\<filename>where <cache folder> is the location of the cache, and <filename> is the file you tried to open.
CAUSEYou are using a cache size that is too small for the file you are trying to open.
RESOLUTIONIncrease the cache size or move the cache to a larger drive or partition.
Increasing the Cache SizeTo increase the cache size, follow these steps:
Changing the Location of the CacheTo change the location of the cache, follow these steps:
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KBCategory: kbenv kberrmsg
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