Unable to View or Save Settings in Internet ExplorerLast reviewed: January 16, 1998Article ID: Q153447 |
The information in this article applies to:
SYMPTOMSWhen you are using Internet Explorer for Windows 3.1, you may experience either or both of the following symptoms:
CAUSEThese symptoms can occur for either of the following reasons:
RESOLUTIONWhen Internet Explorer is installed, the following entries are placed at the end of the Autoexec.bat file
Path = %PATH%;C:\<Install Path> SET IEPPP = C:\<Install Path> SET PCTCP = C:\<Install Path>\PCTCP.SHVwhere <Install Path> is the Internet Explorer folder. These lines must be run before Windows starts. If these lines are placed after the "Win" or "Win.com" line in the Autoexec.bat file, they are not run before Windows starts. To correct this problem, use any text editor (such as Notepad) to open the Autoexec.bat file, and move these lines to the beginning of the Autoexec.bat file; then, restart your computer.
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KBCategory: kbtool
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