Error Message: There Was an Error Connecting to the Mail...

• Microsoft Internet Mail and News version 1.0 for Windows 95

SYMPTOMS

When you compose and try to send an e-mail message, you may receive the following error message, sometimes repeatedly at long intervals:

   There was an error connecting to the mail server. Please check your
   Internet Mail connection, network connection, and TCP/IP configuration
   and retry. If this persists, contact your LAN administrator or Internet
   provider.

CAUSE

This error can occur if your local area network (LAN) connection is not available or is not working properly.

RESOLUTION

If you are connected to the network, check your physical connection to the LAN.

If you are working offline, or without access to the network, follow these steps to clear the Send Messages Immediately option:

1. On the Mail menu, click Options.

2. Click the Send tab.

3. Click to clear the Send Messages Immediately check box.

4. Click OK.

MORE INFORMATION

When Internet Mail attempts to send a message, it must first locate the computer that sends your mail (your mail server). This process is repeated for each mail message that needs to be sent.