Quotation Mark Character May Not Be Used in a Reply

• Microsoft Internet Mail and News version 1.0 for Windows 95

SYMPTOMS

When you are responding to a message that was encoded in Quoted Printable format, the quotation mark character may not appear in the original message text.

CAUSE

Internet Mail cannot distinguish the beginning of each line of text in a Quoted Printable format message and does not use the quotation mark character for this type of encoding.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

The HTML and Plain Text settings for Internet Mail and News contain Multipurpose Internet Mail Extensions (MIME) message format options. MIME provides a standard for mail programs to encode and interpret data.

The three MIME message format options included in the HTML and Plain Text formats are Quoted Printable, Base64, and Allow 8-Bit Characters In Headers.

The Quoted Printable format allows you to type paragraphs of text that are many, many characters long. Internet Mail can wrap this text, ending a paragraph when it finds a carriage return. To quote lines, these para- graphs need to be broken into individual lines with carriage returns at the end of each line, so that the ">" character is on the start of the next line.