Dialer Does Not Disconnect After Quitting Internet Explorer

Last reviewed: September 8, 1997
Article ID: Q159497
The information in this article applies to:
  • Microsoft Internet Explorer versions 2.01, 2.1, 3.0, 3.01, 3.02a, 3.03 for Windows 3.1

SYMPTOMS

After you quit Internet Explorer, the modem may remain connected to your Internet service provider (ISP).

CAUSE

The Dialer tool included with Internet Explorer for Windows 3.1 does not automatically disconnect the modem from your ISP when you quit the browser.

RESOLUTION

To terminate the modem connection after quitting Internet Explorer, double-click the Connection icon on the desktop and then click Disconnect.

MORE INFORMATION

Although the Dialer tool can automatically dial and connect when you start Internet Explorer, it is unable to determine when you quit Internet Explorer. The modem connection stays connected until either of the following conditions occurs:

  • You manually quit the connection by clicking the Disconnect button as described above.
  • The time limit specified in the "Disconnect if idle for more than <x> minutes" option is reached. When this limit is reached, the connection is terminated.

    To specify a time limit for Internet Explorer to stay connected to your ISP while it is idle, follow these steps:

    1. Double-click the Dialer tool, and then click Properties.

    2. On the General tab, click "Disconnect if idle for more than <x>

          minutes." 
    

    3. Specify the desired time limit by clicking the up and down arrows,

          and then click OK.
    

    4. Click Close, and then click Yes when you are prompted to save the

          changes you made to the connection.
    


KBCategory: kbtool
KBSubcategory: msiew31
Additional reference words: 2.01 2.10 3.00
Keywords : msiew31 kbtool
Version : 2.01 2.1 3.0 3.01 3.02a 3.03
Platform : WINDOWS


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: September 8, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.