Cannot Run Internet News After Installing From IEAK 3.2Last reviewed: January 23, 1998Article ID: Q170871 |
The information in this article applies to:
SYMPTOMSWhen you start Internet News on a Windows 95 or Windows NT 4.0 computer after installing it from a Microsoft Internet Explorer Administration Kit 3.2 created package, you may receive the following error message:
Unable to Start Application. Some components may be busy or missing. CAUSEThis error message occurs when Internet Mail is installed without Internet News. The version of Internet Mail and News that is contained in Internet Explorer Administration Kit 3.2 does not install the file Wab32.dll in the Windows\System subdirectory if Internet Mail is not included with Internet News. Although this file may already exist in the System subdirectory, it may be an incorrect version, which can also cause the error message. For more information on problems with mismatched Internet Mail and News files, see article Q161639, “Error Message: Unable to Start Application” in the Microsoft Knowledge Base.
WORKAROUNDTo resolve this issue, use either of the following methods: - Install the updated version of Internet Mail and News 1.0. The updated version handles the install of Internet News without Mail and includes all of the necessary files to run Mail. For information about obtaining the updated version of Internet Mail and News 1.0 for Windows 95 and Windows NT 4.0, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q154457 TITLE : Availability of Microsoft Internet Mail and News- To include the updated Internet Mail and News in Internet Explorer Administration Kit 3.2, perform the following steps:
STATUSMicrosoft has confirmed this to be a problem in Microsoft Internet Explorer Administration Kit version 3.2. This problem was corrected in Internet Explorer Administration Kit version 3.2a Version : WINDOWS:3.2 Platform : WINDOWS Issue type : kbbug Solution Type : kbworkaround |
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