Error Message: Internet Explorer Cannot Open the Internet...

The information in this article applies to:

• Microsoft Internet Explorer versions 3.0, 3.01, 3.02, 4.0 for Windows 95
• Microsoft Internet Explorer versions 3.0, 3.01, 3.02, 4.0 for Windows NT 4.0

SYMPTOMS

When you start Internet Explorer, you may receive the following error message:

   Microsoft Internet Explorer

   Internet Explorer cannot open the Internet site <address>

   The protocol specified in this address is not valid. Make sure the
   address is correct, and try again.

CAUSE

This error message can occur if you have specified a start page address without "http://" at the beginning of the address.

RESOLUTION

Add "http://" to the beginning of the start page address. To do so, use the appropriate method:

Internet Explorer Versions 3.0, 3.01, 3.02

1. In Internet Explorer, click Options on the View menu.

2. Click the Navigation tab.

3. In the Address box, type "http://" (without quotation marks) before the name of the start page. For example:

         http://www.msn.com
   

4. Click OK.

Internet Explorer Version 4.0

1. In Internet Explorer, click Options on the View menu.

2. Click the General tab.

3. In the Address box, type "http://" (without quotation marks) before the name of the start page. For example:

         http://www.msn.com
   

4. Click OK.