Cannot View Internet Explorer 3.x Cache Files in Version 4.0

The information in this article applies to:

• Microsoft Internet Explorer version 4.0 for Windows 95
• Microsoft Internet Explorer version 4.0 for Windows NT 4.0

SYMPTOMS

After you upgrade to Internet Explorer 4.0, you cannot view Internet Explorer version 3.x cache files from the Advanced tab in the Options dialog box, even though these files are on your hard disk.

CAUSE

Internet Explorer 4.0 does not upgrade cache files from previous versions of Internet Explorer.

RESOLUTION

To view the Internet Explorer 3.x cache files, follow these steps:

1. Uninstall Internet Explorer 4.0. For information about how to do this, see the following article in the Microsoft Knowledge Base:

         ARTICLE-ID: Q166322
         TITLE     : Uninstalling Internet Explorer 4.0 Platform Preview 1.0
   
   

2. In Internet Explorer 3.x, empty the Temporary Internet Files folder, and then quit Internet Explorer. To empty the Temporary Internet Files folder, follow these steps:

b. Click the Advanced tab.

c. Click Settings.

d. Click Empty Folder.

e. When you are prompted whether to delete all the files in the Temporary

   Interenet Files folder, click Yes.

1. Reinstall Internet Explorer 4.0.

MORE INFORMATION

Internet Explorer 4.0 does upgrade the cookie files.