Problems after Restoring Older Registry or ERD

• Microsoft Internet Explorer versions 4.0, 4.01 for Windows 95
• Microsoft Internet Explorer versions 4.0, 4.01 for Windows NT 4.0
• Microsoft Windows 95
• Microsoft Windows 95 OEM Service Release versions 2, 2.1
• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Workstation version 4.0

SYMPTOMS

If you install Internet Explorer 4.0 and then restore a Windows 95 registry that was created before you installed Internet Explorer 4.0, or use a Windows NT Emergency Repair Disk (ERD) that was created before you installed Internet Explorer 4.0, you may be unable to start Windows 95, Windows NT 4.0, or Internet Explorer 4.0.

CAUSE

This problem occurs when you restore an older Windows 95 registry or you use an older ERD before you uninstall Internet Explorer 4.0.

RESOLUTION

To resolve this problem, use the appropriate method:

• If you are using the Web Integrated Desktop, use the Ieremove.exe tool to remove Internet Explorer 4.0. For information about how to do so, see one of the following articles in the Microsoft Knowledge Base:

        ARTICLE-ID: Q166313
        TITLE     : Removing Internet Explorer 4.0 for Windows 95 Using
                    Ieremove.exe
  
        ARTICLE-ID: Q166314
        TITLE     : Removing Internet Explorer for Windows NT 4.0 Using
                    Ieremove.exe
  
     After you remove Internet Explorer 4.0 using the steps described in
     one of the articles listed above, you can reinstall Internet Explorer
     4.0 if you want to.
  
  

• If you are not using the Web Integrated Desktop, reinstall Internet Explorer 4.0. After you reinstall Internet Explorer 4.0, you can uninstall it if you want to. For information about uninstalling Internet Explorer 4.0, please see the following article in the Microsoft Knowledge Base:

        ARTICLE-ID: Q174265
        TITLE     : How to Uninstall Internet Explorer 4.0
  
  

MORE INFORMATION

If you have installed Internet Explorer 4.0, you must uninstall Internet Explorer 4.0 before you restore an older registry or use an older ERD. For more information about how to restore an older registry or use an older ERD after you have installed Internet Explorer 4.0, see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q164538
   TITLE     : Using Older Registry or Repair Disk with Internet Explorer
               4.0