How to Search the Knowledge Base for Internet Explorer Articles

Last reviewed: January 7, 1998
Article ID: Q168243
The information in this article applies to:
  • Microsoft Internet Explorer versions 2.0, 3.0, 3.01 for Windows NT 3.51
  • Microsoft Internet Explorer versions 2.0, 2.1, 3.0, 3.0a, 3.01 for Macintosh
  • Microsoft Internet Explorer versions 2.0, 2.01, 2.1, 3.0, 3.01 for Windows 3.1
  • Microsoft Internet Explorer versions 3.0, 3.01, 3.02, 4.0 for Windows NT 4.0
  • Microsoft Internet Explorer versions 2.0, 3.0, 3.01, 3.02, 4.0 for Windows 95

SUMMARY

This article describes how to search the Microsoft Support Online Web site for Internet Explorer information. The following topics are discussed:

  • Basic text searches of the Support Online Web site
  • Advanced text searches of the Support Online Web site

MORE INFORMATION

Basic Text Searches of the Microsoft Support Online Web Site

To perform a basic text search of the Microsoft Support Online Web site, follow these steps:

  1. Connect to the Microsoft Support Online Web site at:

          http://support.microsoft.com/support/
    

  2. In the My Question Is About box, click Internet Explorer.

  3. In the My Question Is box, type one or more query words that pertain to your issue.

  4. Click Find. You are then presented with a list of articles that contain the query words you typed.

  5. Look at the article titles for topics that may apply to your issue, and then click a title to view the full text of the article.

Advanced Text Searches of the Microsoft Support Online Web Site

If a basic text search does not produce the results you want, you may need to try another search using advanced techniques. To use advanced techniques for searching, follow the steps for a basic search and add one or more of the methods listed below to step 3:

  • View search hints at the following Microsoft Web site:

          http://support.microsoft.com/support/howto/default.asp
    

    This site lists advanced techniques for searching.

  • See the following articles that list product categories and subcategories for additional methods of narrowing your search:

          ARTICLE-ID: Q94671
    
          TITLE     : Categories and Keywords for All Knowledge Base Articles
    
          ARTICLE-ID: Q96132
          TITLE     : How to Search for Desktop Systems Articles by
                      KBSubacategory
    
       You can use the category and subcategory words in step 3 above to help
       narrow your search.
    


KBCategory: kbhowto
KBSubcategory: msiew95 msient msiew31 msiemac
Additional query words: 2.00 2.01 2.10 3.00 3.01 3.02 3.00a 4.00 look
Keywords : msiemac msient msiew31 msiew95
Version : 2.0 3.0 3.01 3.02 4.0
Platform : MACINTOSH WINDOWS
Issue type : kbhowto


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: January 7, 1998
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