Computer Stops Responding When Exporting Messages

Last reviewed: October 1, 1997
Article ID: Q169988

The information in this article applies to:

Microsoft Outlook Express version 4.0 for Windows 95
Microsoft Outlook Express version 4.0 for Windows NT 4.0

SYMPTOMS

When you attempt to export messages from Outlook Express into Microsoft Exchange, your computer may stop responding (hang).

CAUSE

You may not have enough free space on your hard disk to complete this process.

RESOLUTION

Increase the amount of free space available on your hard disk, and then export the messages again.

STATUS

Microsoft has confirmed this to be a problem in Outlook Express version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 4.00 hang
Keywords : kbtool outexnt outexw95
Version : 4.0
Platform : WINDOWS

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: October 1, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.