Err Msg: The Drive or Network Connection That the Shortcut...

Last reviewed: January 15, 1998
Article ID: Q176262

The information in this article applies to:

Microsoft Internet Explorer version 4.0 for Windows 95

SYMPTOMS

When you start Internet Explorer, double-click an Internet shortcut, or view a shell folder, you may receive one of the following error messages:

This Internet shortcut cannot be opened because it failed to run.
Unable to open Internet Shortcut "%1".
The drive or network connection that the shortcut " refers to is unavailable. Make sure that the disk is properly inserted or the network resource is available, and then try again.

Additionally, you may receive the following prompt when you try to drag a Hypertext Markup Language (HTML) link to the Links toolbar:

   Windows cannot create a shortcut here. Do you want
   the shortcut to be placed on the desktop instead?

CAUSE

This behavior can occur if the Windows\Favorites\Links folder is missing.

RESOLUTION

To resolve this behavior, use either of the following methods:

Install Microsoft Internet Explorer 4.01. For information about how to obtain Internet Explorer 4.01, please see the following article in the Microsoft Knowledge Base:
```
      ARTICLE-ID: Q177485
      TITLE     : Microsoft Internet Explorer 4.01 Available
```
Re-create the Links folder by quitting Internet Explorer, restarting your computer, and then starting Internet Explorer.
NOTE: You may need to re-create any Internet shortcuts you added before you restored the Links folder.

MORE INFORMATION

For more information about Internet shortcuts, see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID : Q175306
   TITLE      : Unable to View Internet Shortcuts

   ARTICLE-ID : Q168124
   TITLE      : How to Create a Shortcut to the Current Web Page

A shell folder is a resource on your local hard disk or local area network (LAN) that can be accessed using the "File:" protocol (for example, "file://c:\windows" or "file://\\<path>\webpage.htm," where <path> is the full Universal Naming Convention (UNC) name path to the Webpage.htm file).

Additional query words: 4.00
Keywords : kbenv kberrmsg msiew95
Version : WINDOWS:4.0
Platform : WINDOWS

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Last reviewed: January 15, 1998
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