"Unspecified Error" Error Message When Opening a .wav File

• Microsoft Internet Explorer version 4.0 for Windows 95
• Microsoft Internet Explorer version 4.0 for Windows NT 4.0

SYMPTOMS

When you attempt to open a .wav (Windows sound) file using Microsoft ActiveMovie, you may receive the following error message:

   Unspecified Error

CAUSE

This error message can occur if you attempt to open a zero-byte .wav file.

MORE INFORMATION

Microsoft DirectShow is installed by default when you install Internet Explorer using the Standard or Full installation option. ActiveMovie is included in DirectShow and replaces the Sound Recorder tool as the default .wav file player.

If you want to open a zero-byte .wav file so that you can record and save a sound file, use the Sound Recorder tool included with Windows 95 or Windows NT. To do so, follow these steps:

1. If you have not already done so, install the Sound Recorder tool. To do so, follow these steps:

   a. Click Start, point to Settings, and then click Control Panel.

   b. Double-click Add/Remove Programs.

   c. Click the Windows Setup or Windows NT Setup tab, click Multimedia,

         and then click Details.
   

   d. Click the Sound Recorder check box to select it, click OK, and then

         click OK again.
   

2. Click Start, point to Programs, point to Accessories, point to Multimedia, and then click Sound Recorder.

3. On the File menu, click Open.

4. Locate and click the .wav file that you want to save sound to, and then click Open.