Error Renaming Files or Folders with Thumbnail View Enabled

The information in this article applies to:

• Microsoft Internet Explorer version 4.01 for Windows 95
• Microsoft Internet Explorer version 4.01 for Windows NT 4.0

SYMPTOMS

When you press the BACKSPACE key while you are renaming a file or folder in Windows Explorer or My Computer, you may receive one of the following error messages:

• Explorer caused an invalid page fault in module THUMBVW.DLL.
• An application error has occurred and an application error log is being generated. Explorer.exe Exception: access violation (Oxc0000005), Address: 0x01b33404

CAUSE

This behavior can occur when the file or folder you are attempting to rename is displayed in Thumbnail view.

RESOLUTION

To work around this behavior, disable Thumbnail view before you rename a file or folder. To do this, click a view option other than Thumbnails on the View menu.

STATUS

Microsoft has confirmed this to be a problem in Internet Explorer 4.01. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

For more information on using the Thumbnail view, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q176882
   TITLE     : How to Enable Thumbnail View for Folders in Windows
               Explorer