Cannot Add Favorites to the Favorites Folder

• Microsoft Internet Explorer version 4.0 for Windows NT 4.0

SYMPTOMS

When you attempt to add a file to your Favorites folder, changes to the folder may not be saved and you may not receive an error message.

CAUSE

This behavior can occur if all of the following conditions exist:

• Your computer is configured to use a common Favorites folder.
• You have uninstalled Internet Explorer version 4.0.

RESOLUTION

To resolve this issue, reinstall Internet Explorer.

NOTE: You can reinstall an earlier version of Internet Explorer to resolve this issue; Internet Explorer 4.0 is not required.

For information about reinstalling Internet Explorer 2.0, see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q156964
   TITLE     : Windows NT 4.0 Cannot Remove/Reinstall Internet Explorer
               2.0

MORE INFORMATION

When you configure your computer to use a common Favorites folder, the registry entry for the Favorites folder may point to a folder using a specific path such as %SystemRoot%\Internet\Favorites rather than a variable path such as %UserProfile%\Favorites.

For information about configuring a common Favorites folder, see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q158787
   TITLE     : How to Establish a Common Favorites Folder with Windows
               NT