Deleted Messages Remain in Folder Message ListLast reviewed: December 16, 1997Article ID: Q178158 |
The information in this article applies to:
SYMPTOMSWhen you delete a message from an Outlook Express folder, a red X may appear on the message, but the message may remain in the folder's message list, even when you quit and then restart Outlook Express.
CAUSEThis behavior can occur if your incoming mail server is an Internet Mail Access Protocol (IMAP) server.
RESOLUTIONTo remove deleted messages from an Outlook Express folder message list, follow these steps:
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Additional query words: inbox 4.00
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