Unable to Automatically Update Subscriptions

     BETA INFORMATION  BETA INFORMATION  BETA INFORMATION  BETA

     This article discusses a Beta release of a Microsoft
     product. The information in this article is provided as-is
     and is subject to change without notice.

     No formal product support is available from Microsoft for
     this Beta product. For information about obtaining support
     for a Beta release, please see the documentation included
     with the Beta product files, or check the Web location
     from which you downloaded the release.

     BETA INFORMATION  BETA INFORMATION  BETA INFORMATION  BETA

The information in this article applies to:

• Microsoft Internet Explorer versions 4.0, 4.01 for Windows 95
• Microsoft Windows 95
• Microsoft Windows 95 OEM Service Release versions 2, 2.1
• Microsoft Windows 98

SYMPTOMS

When a computer running Windows 95, Windows 98, or Windows 95 OEM Service Release 2, 2.1, or 2.5 (OSR2) tries to automatically connect to the Internet to update subscriptions, the computer may be unable to connect to the Internet to update subscriptions.

CAUSE

This issue can occur if your computer is configured to use Advanced Power Management (APM) features, and is in a low power state at the scheduled time for updating subscriptions.

RESOLUTION

To resolve this issue, disable APM support. To do so, use the appropriate method:

Windows 95

1. Disable APM in your computer's Basic Input/Output System (BIOS). For information about how to disable APM in your computer's BIOS, consult the documentation included with your computer.

2. Click Start, point to Settings, and then click Control Panel.

3. Double-click System, click the Device Manager tab, double-click the System Devices branch to expand it, and then click Advanced Power Management Support.

4. Click Settings, and then click the Enable Power Management Support check box to clear it.

5. Click OK, click OK, close Control Panel, and then restart your computer.

OSR2 or Windows 98

1. Disable APM in your computer's Basic Input/Output System (BIOS). For information about how to disable APM in your computer's BIOS, consult the documentation included with your computer.

2. Click Start, point to Settings, and then click Control Panel.

3. Double-click Power, and then click the "Allow Windows to manage power use on this computer" check box to clear it.

4. Click OK, close Control Panel, and then restart your computer.