Error Message: The Virtual Circuit Was Reset By the Other SideLast reviewed: February 12, 1998Article ID: Q180961 |
The information in this article applies to:
SYMPTOMSWhen you attempt to start Internet Explorer, you may receive the following error message:
The virtual circuit was reset by the other sideIf you are currently connected to your Internet service provider (ISP), the connection is terminated.
CAUSEThis error message can occur if America Online is your ISP, and Internet Explorer is configured to use a Dial-Up Networking connection to America Online.
RESOLUTIONTo resolve this behavior, follow these steps:
MORE INFORMATIONWhen you install the America Online software, Setup may add a connection in Dial-Up Networking. This connection cannot be used to connect and log on to America Online. You must connect and log on using the America Online software.
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Additional query words: 4.00 4.01 aol
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