How to Troubleshoot Scripting Errors in Internet Explorer

Last reviewed: February 24, 1998
Article ID: Q181698
The information in this article applies to:
  • Microsoft Internet Explorer versions 4.0, 4.01 for Windows 95

SUMMARY

This article describes how to troubleshoot scripting errors in Internet Explorer versions 4.0 and 4.01.

MORE INFORMATION

When you finish the steps in each of the following sections, test to determine if the scripting error still occurs. If the issue is resolved, do not continue to the remaining sections. If the issue is not resolved, continue to the next section.

To troubleshoot scripting errors in Internet Explorer versions 4.0 and 4.01 for Windows 95, use the following steps:

Disable Smooth Scrolling

To disable the Smooth Scrolling feature, use the following steps:

  1. Start Internet Explorer, and then click Internet Options on the View menu.

  2. Click the Advanced tab, and then click the Use Smooth Scrolling check box to clear it.

  3. Click OK, and then quit Internet Explorer.

Disable Show Window Contents While Dragging

If you do not have Microsoft Plus! for Windows 95 installed on your computer, skip to the next section. To disable this feature, use the following steps:

  1. Right-click the desktop, and then click Properties.

  2. Click the Plus tab, click the Show Window Contents While Dragging check box to clear it, and then click OK.

Reduce Number of Colors Windows Is Using

To reduce the number of colors Windows is using, use the following steps:

  1. Right-click the desktop, click Properties, and then click the Settings tab.

  2. In the Colors box, click a number of colors that is less than the current setting, click OK, and then click Yes.

Reduce Screen Area

To reduce the screen area, use the following steps:

  1. Right-click the desktop, click Properties, and then click the Settings tab.

  2. In the Screen Area box, move the Screen Area slider to a screen area that is lower than your current screen area setting, click OK, and then click Yes.

Disable Hardware Acceleration

To disable hardware acceleration, use the following steps:

  1. Right-click My Computer, and then click Properties.

  2. Click the Performance tab, and then click Graphics.

  3. Move the Hardware Acceleration slider to None, click OK, click Close, and then click Yes.

Disable the Active Desktop

To disable the Active Desktop, use the following steps:

  1. Right-click the desktop, click Properties, and then click the Web tab.

  2. Click the "View my Active Desktop as a web page" check box to clear it, and then click OK.

NOTE: If any of the preceding sections resolved the issue, you may need to update the driver for your display adapter. For information about obtaining an updated driver for your display adapter, contact the manufacturer of your display adapter, or the manufacturer of your computer. If the steps in the preceding sections did not resolve the issue, continue to the next section.

Install Current Version of Microsoft DirectX

For information about how to install the current version of Microsoft DirectX, see the following Microsoft Web site:

   http://www.microsoft.com/directx

Delete Internet Related Folders

To delete Internet related folders, use the following steps:

  1. Restart your computer. When you see the "Starting Windows 95" message, press F8, and then choose Command Prompt Only.

  2. At the command prompt, type the following commands, pressing ENTER after each command, and typing "y" (without quotation marks) if you are prompted to confirm deleting a folder:

          cd windows
          deltree tempor~1
          deltree cookies
          deltree history
          deltree favori~1
    

    NOTE: These folders are re-created when you restart your computer.

  3. Restart your computer.

  4. Click Start, point to Find, and then click Files Or Folders.

  5. In the Named box, type "downloaded program files" (without quotation marks), and then click Find Now.

  6. Double-click the Downloaded Program Files folder, right-click a file in this folder, and then click Remove. Continue to remove files from this folder in this manner until all files are removed, and then restart your computer.


Additional query words: 4.00
Keywords : kbenv msiew95
Version : WINDOWS:4.0,4.01
Platform : WINDOWS
Issue type : kbhowto


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Last reviewed: February 24, 1998
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