Error Message During Internet Explorer Plus 4.0 Setup

Last reviewed: March 9, 1998
Article ID: Q182226

The information in this article applies to:

Microsoft Internet Explorer Plus 4.0

SYMPTOMS

When you are browsing or upgrading components from the Internet Explorer Plus 4.0 CD-ROM, you may receive the following error message:

   Internet Explorer could not open the Internet sight
   <cd-rom>:\win95\eng\demobin\closeie.isk
   Access is denied

When this occurs, you may be unable to quit Internet Explorer Setup. You may also receive a desktop recovery message.

CAUSE

This error message can occur if you remove the Internet Explorer Plus 4.0 CD-ROM, or if the Internet Explorer Plus 4.0 CD-ROM is removed from the shared network drive you are using.

RESOLUTION

Insert the Internet Explorer Plus 4.0 CD-ROM in the appropriate CD-ROM drive. If you cannot insert the CD-ROM for some reason, press CTRL+ALT+DELETE to open the Close Program dialog box, click LECD, and then click End Task.

Additional query words: 4.00
Keywords : kberrmsg kbsetup msiew95
Version : WINDOWS:4.0
Platform : WINDOWS
Issue type : kbprb

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Last reviewed: March 9, 1998
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