FTP Server Service Does Not Start

Last reviewed: April 22, 1997
Article ID: Q143157

The information in this article applies to:

Microsoft Internet Information Server version 1.0

SYMPTOMS

Microsoft Internet Information Server (IIS) FTP server service does not start after successful installation of IIS on Windows NT 3.51 Server. The Internet Server Manager shows the "state" as "Stopped".

CAUSE

Your FTP server service (that comes with Windows NT Server) is running during the IIS installation. This causes the FTP server service included with IIS to fail to start.

It is not possible to run more than one FTP server service on the same Windows NT server.

RESOLUTION

To correct this problem, do one of the following:

Deinstall the Windows NT 3.51 FTP server service from Control Panel, Networks and reboot the server and then start IIS FTP server service from Internet Server Manager.
-or-
Stop the Windows NT 3.51 FTP server service from Control Panel, Services. It is best if you change from Automatic to Manual, so that it will not automatically start when the server is rebooted. Then start IIS FTP server service from Internet Server Manager.

Additional query words: prodiis
Keywords : iisftp kbsetup
Version : 1.0
Platform : WINDOWS

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Last reviewed: April 22, 1997
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