Internet Information Server FTP Server Service Fails to Start

 Last reviewed: April 22, 1997
Article ID: Q143179
The information in this article applies to:
  • Microsoft Internet Information Server version 1.0

SYMPTOMS

Microsoft Internet Information Server's (IIS) FTP Server service does not start after successful installation of IIS on Windows NT 3.51 server. The Internet Server Manager shows the service in a stopped state.

CAUSE

It is not possible to run more than one FTP Server service on the same Windows NT server. If the FTP Server service (included with Windows NT Server) was running during the IIS installation, the FTP Server service in IIS fails to start.

RESOLUTION

To correct this problem, do one of the following:

  • Uninstall the Windows NT 3.51 FTP Server service from Control Panel, Networks and reboot the server and then start the IIS FTP server service from Internet Server Manager. 

        -or-
  • Stop the Windows NT 3.51 FTP Server service from Control Panel, Services. It is best if you change from Automatic to Manual, so that it will not automatically start when the server is rebooted. Then start the IIS FTP server service from Internet Server Manager.

For additional information, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q142555
   TITLE     : Installing IIS FTP Over Microsoft Windows NT FTP Service

Additional query words: prodiis
Keywords : iisftp kbnetwork
Version : 1.0
Platform : WINDOWS
Issue type : kbhowto

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Last reviewed: April 22, 1997
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