IIS Services Stop with Large Client Requests

 Last reviewed: September 23, 1997
Article ID: Q143484
The information in this article applies to:
  • Microsoft Internet Information Server versions 2.0 and 3.0
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

Microsoft Internet Information Server services are stopped and a Dr. Watson error, which references the Inetinfo.exe process, is generated.

CAUSE

The Internet Information Server service stops when it receives a client request (such as URLs and headers) that contains between 4 and 8 kilobytes of data from a browser.

For additional information, please see the following Microsoft web site: 

   http://www.microsoft.com/iis/iisnews/hotnews/issue_tb.htm
NOTE: Because the Microsoft Web site is constantly updated, the site address may change without notice. If this occurs, link to the Microsoft home page at the following address: 

   http://www.microsoft.com/

RESOLUTION

To resolve this problem, obtain the hotfix below, or wait for the next service pack.

This hotfix has been posted to the following Internet location: 

   ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/
   hotfixes-postSP3/iis-fix

STATUS

Microsoft has confirmed this to be a problem in Internet Information Server versions 2.0 and 3.0. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Additional query words: 4.00 2.00 3.00 prodnt access violation iismisc
kbbug2.00 kbbug3.00 denial of service attack
Keywords : kbbug4.00 NTINTEROP NTSrv kberrmsg kbfile kbinterop kbbuglist
Version : IIS:2.0,3.0;WinNT:4.0
Platform : winnt
Issue type : kbbug
Solution Type : kbfix

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Last reviewed: September 23, 1997
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