HTML File Fails to Open from File Manager

• Microsoft Internet Information Server version 1.0

SYMPTOMS

If you double-click a HTML file in File Manager, (for example: c:\MyPage.htm) Internet Explorer launches and displays the following message:

   This program does not support the protocol for accessing
   'Files:///c:\MyPage.htm'

CAUSE

When you install Internet Explorer, it adds a new association for HTML files. However, the association contains a syntax error.

RESOLUTION

To correct this problem:

1. Open File Manager.

2. Select Associate from the File menu.

3. From the Files with Extension menu, select HTM. You see htm(c:\<correct Path>\iexplorer.exe) in the "Associate With:" dialog box. htm(c:\<correct Path>\iexplorer.exe) is highlighted.

4. Click on the Change type... Button.

5. Change the text in the Command: text box from:

         c:\<correct Path>\iexplorer.exe files:///%1"
   

   to

         c:\<correct Path>\iexplorer.exe file:///%1".
   

   NOTE: Change the word "files" to "file".

6. Click on the OK button.

7. Click on the OK button.