Third-Party Browsers Get Access Denied Msg Connecting to IIS

 Last reviewed: October 29, 1997
Article ID: Q147617
The information in this article applies to:
  • Internet Information Server versions 1.0 and 2.0
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server versions 3.51 and 4.0

SYMPTOMS

When you try to connect to secure directories on an Internet Information Server (IIS) through a browser that does not support Windows NT Authentication, you will receive an error message stating that access is denied.

CAUSE

The Access Denied message occurs because your third-party browser is not capable of sending the Windows NT Challenge Authentication information to the server.

WORKAROUND

To work around this problem, enable Basic Authentication on your browser, and when you are prompted for a password, enter your Windows NT account information in the following format 

   domainname/username
For example, if the Windows NT domain name of johndoe is logging on to a domain named mydomain, you would enter 

   mydomain/johndoe
in the username (or user) field, and your password in the password field.

NOTE: Your browser must support basic authentication for the domainname/username syntax to work correctly. 

Keywords          : iisconfig kberrmsg
Version           : WinNT:1.0,2.0 IIS: 1.0,2.0
Platform          : winnt
Hardware          : ALPHA x86
Issue type        : kbprb
Solution Type     : kbworkaround

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Last reviewed: October 29, 1997
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