Access Violation Importing Key/Certificate into Key Manager

The information in this article applies to:

• Microsoft Internet Information Server version 2.0

SYMPTOMS

When you import a Key/Certificate into Key Manager for Internet Information Server version 2.0, you may receive the following error message:

   Dr. Watson for Windows NT

   An application error has occurred.
   and an application error log is being generated.

   keyring.exe

   Exception: access violation (0xc0000005), Address: 0x74f230d5

   11/7/96  4:32:01 PM  DrWatson Information None  4097  N/A   JOHNDOE-NT4
   The application, exe\keyring.dbg, generated an application error 
   The error occurred on 11/ 7/1996 @ 16:32: 1.526 The exception generated 
   was c0000005 at address 74f230d5 (<nosymbols>)

   11/7/96  4:31:55 PM  Perflib  Error None  1008  N/A   JOHNDOE-NT4 
   The Open Procedure for service "WSPSrv" in DLL "WSPPERF.DLL" failed. 
   Performance data for this service will not be available. Status code 
    returned is DWORD 0.

   11/7/96  4:31:55 PM  Perflib  Error None  1008  N/A   JOHNDOE-NT4 
   The Open Procedure for service "W3Proxy" in DLL "MSPMON.DLL" failed. 
   Performance data for this service will not be available. Status code 
   returned is DWORD 0.

   11/7/96  4:31:55 PM  Perflib  Error None  1008  N/A   JOHNDOE-NT4 
   The Open Procedure for service "W3PCache" in DLL "MSPMON.DLL" failed. 
   Performance data for this service will not be available. Status code  
   returned is DWORD 0.

CAUSE

The Certificate file is corrupt or invalid for the corresponding Private Key Pair File.

NOTE: You can only use valid Private Key Pair File and Certificate File pairs.

RESOLUTION

To import a key, click Key, select Import Key, and select KeySet Files. Specify the Private Key Pair File and the Certificate File, then click OK. Enter the password to complete the process.