Create Renewal Request Option Grayed Out in Key Manager

 Last reviewed: January 22, 1998
Article ID: Q173960

The information in this article applies to:

  • Microsoft Internet Information Server 1.0

SUMMARY

The Create Renewal Request option is always grayed out in Key Manager. This option is found when you highlight the certificate, and then click Key.

CAUSE

The Create Renewal Request option is found grayed out in three different scenarios:

  • If the certificate is valid and not yet expired.
  • If the certificate will expire within ten days. The status message will also indicate, "It will Expire soon."
  • If the certificate has already expired. The status message will also indicate, "This key has expired."

This condition will be found in all certificates that are created in Internet Information Server (IIS) 1.0, even if the certificate is moved to an IIS version 2.0 or higher system.

STATUS

Microsoft has confirmed this to be a problem in Internet Information Server version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. 

Keywords          : iisui kbui
Version           : WinNT:1.0
Platform          : winnt
Issue type        : kbbug
Solution Type     : kbpending

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Last reviewed: January 22, 1998
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