Installing a Certificate in IIS May Result in Bad Password Error

 Last reviewed: January 19, 1998
Article ID: Q179550
The information in this article applies to:
  • Microsoft Windows NT Server version 4.0 with Service Pack 3
  • Microsoft Internet Information Server version 3.0

SYMPTOMS

When you try to install a certificate with Key Manager, you may receive the following error message: 

   Bad password

CAUSE

This error may occur when the Request File is not properly formatted.

RESOLUTION

To resolve this problem, obtain an updated version of Schannel.dll. For more information, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q148427
   TITLE     : Server Gated Cryptography (SGC) Update for IIS

STATUS

Microsoft has confirmed this to be a problem with Microsoft Internet Information Server version 3.0.

MORE INFORMATION

For more information, please see the following articles in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q159001
   TITLE     : Access Violation Importing Key/Certificate into Key Manager

   ARTICLE-ID: Q164627
   TITLE     : SGC-Enabled Clients Have Trouble Connecting to SGC-Enabled
               IIS

   ARTICLE-ID: Q171084
   TITLE     : How to Install a Certificate

   ARTICLE-ID: Q172421
   TITLE     : Verisign Certificate Password Not Accepted in Key Manager

Additional query words: 4.00 sp3 3.00 iis international banking ie internet
explorer
Keywords : iissetup kbsetup
Version : WinNT:3.0,4.0
Platform : winnt
Issue type : kbprb
Solution Type : kbpatch

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: January 19, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.