BallPoint Mouse Doesn't Work on Acros 200/386 Mouse Port

 Last reviewed: September 12, 1996
Article ID: Q109509
The information in this article applies to:
  • Microsoft BallPoint Mouse version 1.0
  • Microsoft Mouse driver versions 8.x, 9.0, 9.01
  • Microsoft IntelliPoint software version 1.0

SYMPTOMS

The Microsoft BallPoint Mouse does not work with the PS/2-style port (also called a mouse port) of the Acros model 200/386 computer. When you invoke the Microsoft BallPoint Mouse driver, it returns the following message: 

   Driver not installed - Microsoft Mouse not found.
The message may vary depending on the mouse driver version.

WORKAROUND

To avoid this problem, connect the BallPoint Mouse to the serial port. At this point, this is the only workaround available. Acros states there is no workaround for making the BallPoint Mouse work on the mouse port.

MORE INFORMATION

This problem has been tested by Acros with the Microsoft BallPoint Mouse version 1.0 and the BallPoint Mouse driver versions 8.x and 9.0. For more information about the Acros model 200/386, contact Acros at (800) 637-7000.

The 200/386 is manufactured by Acros, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

KBCategory: kbhw kberrmsg kb3rdparty
KBSubcategory:
Additional reference words: 8.20 9.00 8.10 ps 2 bp mse acer

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Last reviewed: September 12, 1996
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