Using Microsoft Mouse on Compaq Laptops/Docking StationsLast reviewed: April 7, 1997Article ID: Q111738 |
9.00 9.01
MS-DOS
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The information in this article applies to:
SYMPTOMSWhen you try to use the serial/mouse port compatible Microsoft Mouse (also called the Round Mouse Port PS/2 and Serial Version, FCC ID #C3KACB1 or #C3KMCB1) with the serial-to-PS/2 mouse port adapter on the PS/2 mouse port of a Compaq laptop or docking station, the following error message is displayed:
Microsoft Mouse not found. Try another 9 or 25 pin serial port or check for interrupt conflicts. Type Mouse /F to check all ports. CAUSEThis error is caused by a loss in signal strength through the serial-to- PS/2 mouse port adapter. Compaq has confirmed that this is a configuration problem with its laptop and docking station computers and is not limited to Microsoft mice. For more information, contact Compaq Technical Support.
WORKAROUNDTo use a Microsoft Mouse on the PS/2 mouse port of one these machines, you must use the Mouse Port Compatible Mouse rather than the Round Mouse Port PS/2 and Serial Version. Below are the FCC ID numbers of the Mouse Port Compatible Mouse.
C3KMMP1 C3KAMP1 MORE INFORMATIONThe products included here are manufactured by Compaq, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
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