Error Message: Cannot Find the Ipoint.hlp File

 Last reviewed: September 12, 1996
Article ID: Q153729
The information in this article applies to:
  • Microsoft IntelliPoint software version 1.1

SYMPTOMS

When you click the Help button on the IntelliPoint toolbar, you may receive the following error message: 

   Cannot find the Ipoint.hlp file. Do you want to try to find this file
   yourself?
If you click No, you receive the following error message: 

   Cannot find the Ipoint.hlp Help file. Check to see that the file
   exists on your disk. If it doesn't, you need to reinstall it.

CAUSE

This problem occurs when you use the BothButton mouse option to start the IntelliPoint toolbar.

RESOLUTION

To resolve this problem, follow these steps:

  1. When you receive the error message, click Yes.

  2. Locate and double-click the folder containing IntelliPoint. By default, IntelliPoint is located in the Msinput folder.

  3. Double-click the Mouse folder, and then double-click the Ipoint.hlp file.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft IntelliPoint software version 1.1 for Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbhw kberrmsg
KBSubcategory: win95
Additional reference words: 95

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: September 12, 1996
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.