Office: Setup Does Not Allow Different Path for Disk

 Last reviewed: September 9, 1996
Article ID: Q109138
The information in this article applies to:
  • Microsoft Office for Windows, version 4.0, 4.2

SUMMARY

In the Microsoft Office Setup program, you cannot specify a new path for disks. If the Setup program is started from a drive other than the one where Disk 2 will be inserted, the following error message will appear when Setup tries to access Disk 2 

   Could not open the file named:
   <path>\DISK2\EXCEL.E1_
where <path> is the drive and path from which SETUP.EXE was initially run. For example if setup is run from the local drive C:\OFFICE\DISK1, the error would read: 

   Could not open the file named:
    C:\OFFICE\DISK2\EXCEL.E1_
If you use the Winlink software to accomplish file transfer via a serial cable by allowing the B: drive of a desktop computer to be mapped as the A: of a laptop, you receive the error: 

   Error! Tried to create invalid path using a:\excel.e1_

WORKAROUND

If Setup cannot read a disk, and you need to copy information from one disk to another, do either of the following:

  • Copy the contents of all of the disks to a new directory on your hard disk drive. (See NOTE below.)

    -or-

  • Copy the contents of the disk to a new floppy disk and then perform the installation using the new disk.

NOTE: If you copy the contents of all disks to a new directory on your hard drive, as in the first option above, the following subdirectory structure must be followed, or setup fails. 

   Disk    Sample Path
   -----   -----------
   Disk1   C:\TEST\DISK1
   Disk2   C:\TEST\DISK2
   .       .
   .       .
   Diskx   C:\TEST\DISKx
Where C:\TEST is a directory with whatever name you choose. The Disk1, Disk2, through Diskx subdirectories are required for setup to succeed.

KBCategory: kbsetup kberrmsg
KBSubcategory:

Additional reference words: 4.00 4.20



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Last reviewed: September 9, 1996
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