OFFICE: SETUP.STF Placed Randomly During Install

Last reviewed: September 9, 1996
Article ID: Q111387
The information in this article applies to:
  • Microsoft Office for Windows, version 4.0, 4.2
  • Microsoft Office Professional for Windows, version 4.3

SUMMARY

If the default location of the MSOFFICE directory is changed during a workstation install of Microsoft Office 4.0, SETUP.STF may be placed in a directory other than MSOFFICE.

This may also occur on a standalone installation of Office 4.2 where the Tools option was deselected in the original install. No icon is created and the menu item is grayed-out. After Add/Uninstall, all attempts to launch Setup are met with the error message:

   "Unable to open data file c:\msoffice\setup\setup.stf."

The file is not found with File Manager. If you perform a search from the root directory, the file is located in the c:\Windows\System directory. If you move the file, Setup responds properly.

MORE INFORMATION

Steps to Reproduce

  1. SETUP /A to install Office to a file server.

  2. Log on to the server and run SETUP.

  3. When the dialog box appears asking for the location of the MSOFFICE directory, change the default (C:\MSOFFICE) to D:\MSOFFICE.

  4. Complete the install.

  5. From File Manager, do a search on SETUP.STF. In the test example the file is placed in D:\MSOFFICE\WINWORD\SETUP.


KBCategory: kbsetup
KBSubcategory:

Additional reference words: 4.00



THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: September 9, 1996
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.