Office Assistant Setup Error with Workstation Office InstallLast reviewed: September 16, 1996Article ID: Q115584 |
The information in this article applies to:
SYMPTOMSIf you have previously completed a workstation installation of the Microsoft Office applications, you receive an error message either when you run the Microsoft Office Assistant Setup program, or when you edit one of the Microsoft Office Assistant files. The error message you receive varies depending on the network software that you are using. The following is a list of possible error messages:
Directory is read-only Cannot create directory Cannot save or create file Cannot save or write to file Could not open the file named... CAUSEWhen you run the Microsoft Office Assistant Setup program, the Microsoft Excel, Microsoft PowerPoint, and Microsoft Access components may be installed to the network server program directories. You may receive copy errors when the files are copied to the network server, or you may receive errors when you attempt to save changes to Microsoft Office Assistant files on the network server.
WORKAROUNDTo avoid receiving these error messages, do the following to change the directory to which the component files are installed when you run the Microsoft Office Assistant Setup program:
NOTE: Because a number of the document files are copied directly into the OFFASST directory when you use this workaround, the files on the hard drive are not in the same location as listed in Microsoft Office Assistant. Microsoft does not guarantee that this workaround will function correctly in all situations, but it should allow you basic functionality of the Office Assistant components.
MORE INFORMATIONNote that this behavior will not affect the Microsoft Word components or the compound documents installed with the Microsoft Office Assistant, because these files are installed to your user directory when you are running a workstation installation of the Microsoft Office applications. The Microsoft Office Assistant attempts to install the components in the following directories (where C: designates your user directory or local hard disk drive and S: designates the server drive):
Component Directory --------------------------------------------------------------- Microsoft Word Templates C:\WINWORD\TEMPLATES Microsoft Excel Templates S:\MSOFFICE Microsoft PowerPoint Templates S:\MSOFFICE\* * Appropriate PowerPoint template directory Microsoft Access Databases S:\MSOFFICE\SAMPAPPS Compound Documents C:\OFFASST Microsoft Font Assistant and Fonts Windows directory REFERENCESFor more information about Adding And Removing Office Assistant Components, choose the Search button in the Microsoft Office Assistant and type:
installing components |
KBCategory: kbsetup kberrmsg kbtool
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