Office: Upgrade Over 4.0 Leaves Icons in Office Group

• Microsoft Office for Windows, versions 4.2, 4.3

SYMPTOMS

If you install Microsoft Office versions 4.2 or 4.3 over an existing installation of Microsoft Office version 4.0, some of the icons from Microsoft Office version 4.0 may not be removed.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

Microsoft Office Setup will remove the executable files for applications not installed with the selected installation method; however, it will not remove the icons for those applications.

For example, if you perform a Typical installation of Microsoft Office version 4.0, and you then upgrade that installation with a Typical installation of Microsoft Office version 4.2 or 4.3, the icons for Microsoft PowerPoint 3.0, Viewer, and Graphics Link icons will still be in the Microsoft Office group, but they will have generic icons because the executable files associated with are deleted.