Multiple Entries in Lotus Notes Import/Export List

• Microsoft Office for Windows, version 4.2c
• Microsoft Office for Windows 95, version 7.0
• Microsoft Office 97 for Windows
• Microsoft Excel 97 for Windows
• Microsoft Excel for Windows 95, version 7.0
• Microsoft Excel for Windows, version 5.0c
• Microsoft PowerPoint 97 for Windows
• Microsoft PowerPoint for Windows 95, version 7.0
• Microsoft PowerPoint for Windows, version 4.0c
• Microsoft Word 97 for Windows
• Microsoft Word for Windows 95, version 7.0
• Microsoft Word for Windows, version 6.0c

SYMPTOMS

When you use Lotus Notes and choose the File Import/Export drop-down list, the Microsoft Excel, Word, or PowerPoint options may be listed more than once.

CAUSE

Each time you reinstall Office or any of the programs listed at the beginning of this article, new information is added to the Notes.ini file. The Import\Export list is generated based on information in the .ini file. If there are multiple entries of a product in this file, the Import\Export list will also contain multiple entries.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

RESOLUTION

To work around this problem, manually edit the Notes.ini file to remove the duplicate entries.

Lotus Notes is manufactured by Lotus Development Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this products' performance or reliability.