Organization Not Displayed in About Microsoft Office Dialog

• Microsoft Office for Windows NT, version 4.2

SYMPTOMS

After you perform a workstation installation of Microsoft Office, when you choose About Microsoft Office from the Microsoft Office menu on the MOM toolbar, the dialog box that is displayed does not contain the name of the organization that the application is licensed to.

CAUSE

When you perform an administrative installation (Setup /a) of Microsoft Office, the Organization Information dialog box is displayed, prompting you to enter your organization name. Normally, this information is written to the MSOFFICE.EXE file on the server, and is displayed when you choose About Microsoft office from the MOM toolbar after performing a workstation installation of Microsoft Office.

However, when you perform an administrative installation of Microsoft Office Manager, following the instructions for performing an administrative installation of Microsoft Office for Windows NT, the organization information that you enter is not written to the MSOFFICE.EXE file located on the server. If you then perform a workstation installation of Microsoft Office Manager, and choose About Microsoft Office from the Microsoft Office Manager on the workstation, the box under "This product is licensed to" does not contain the organization information.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

REFERENCES

For more information about the Network Administrator Installation, choose the Search button in Microsoft Office Readme Help and type:

   server installation