Workstation Maintenance Mode Installs Application Locally

The information in this article applies to:

- Microsoft Office for Windows, versions 4.0, 4.2, 4.3

SYMPTOMS

If you are using Microsoft Office for Windows, and you run Maintenance Mode Setup for a workstation and choose to add an application, the application will be installed locally. The application is installed locally rather than as a workstation installation because Maintenance Mode Setup does not detect what type of installation you have--applications installed through Maintenance Mode Setup will always be installed locally.

For example, if you installed Microsoft Office with the Workstation as the installation type and you run Maintenance Mode setup to remove Microsoft Access and then run Maintenance Mode setup again to reinstall Access, Access will be installed locally.

WORKAROUND

To work around this problem, choose Remove All, and then reinstall Office by running the workstation Setup again. (This workaround applies only if you removed the items through maintenance mode and later decide to add them back.)

STATUS

Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. We are researching the problem and will post new information in the Microsoft Knowledge base as it becomes available.