Office: AutoCorrect Entry Missing After Closing Application

The information in this article applies to:

• Microsoft Office 97 for Windows
• Microsoft Office for Windows 95, version 7.0
• Microsoft Access 97 for Windows
• Microsoft Access, version 7.0
• Microsoft Excel 97 for Windows
• Microsoft Excel for Windows 95, version 7.0
• Microsoft PowerPoint 97 for Windows
• Microsoft PowerPoint for Windows 95, version 7.0
• Microsoft Project 97 for Windows
• Microsoft Project for Windows 95, version 4.1
• Microsoft Word for Windows 95, version 7.0

SYMPTOMS

When you add an entry to the AutoCorrect list in your Microsoft program, the entry may no longer appear in the list when you close and then restart the program.

CAUSE

This problem occurs when you close the program if the program cannot save the change to your AutoCorrect file (.acl). For example, if your AutoCorrect file is marked as read-only, or if your computer's hard disk is full, any changes that you make to your AutoCorrect list cannot be saved to the AutoCorrect file.

Note that you do not receive an error message or any indication that there is a problem saving the change to the AutoCorrect file. The only indication that the change is not saved is that the next time you type the entry in your program, the entry is not replaced with the text that you expect, and the entry does not appear in the AutoCorrect list the next time you use the AutoCorrect feature.

RESOLUTION

To resolve this problem, use either of the following methods.

Method 1: Check the Read-only attribute

Make sure that your AutoCorrect file is not marked as read-only by doing the following:

1. Use My Computer or Windows Explorer to locate the AutoCorrect file in your Windows directory. The file is named <user>000.acl where <user> is the user name that you use to log on to Windows.

2. With the right mouse button, click the file, and then click Properties.

3. On the General tab, clear the Read-only check box, and then click OK.

Method 2: Check your disk space

Check to make sure that you have enough disk space available on the drive to which you installed Microsoft Windows. If you are running low on disk space, delete any files and folders that you are not using and empty the Recycle Bin to create more available disk space.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

REFERENCES

For more information about using the AutoCorrect feature in Microsoft Word for Windows, click the Index tab in Microsoft Word Help, type the following text

   autocorrect, overview

   Correcting And Changing Text Automatically As You Type