OFF95: Old Office Toolbar Displays Generic Windows Icons

The information in this article applies to:

• Microsoft Office for Windows 95, version 7.0
• Microsoft Excel for Windows 95, version 7.0
• Microsoft PowerPoint for Windows 95, version 7.0
• Microsoft Word for Windows 95, version 7.0
• Microsoft Windows NT, version 3.51

SYMPTOMS

When you perform a local installation of Microsoft Office, the Make An Appointment, Add A Task, and Add A Contact buttons on the Old Office toolbar display the generic Windows icon instead of the appropriate Schedule+ icon.

CAUSE

This problem occurs under Windows NT if you previously performed a Run From Network Server or Run From CD installation of Microsoft Office and you then removed this installation and performed the local installation of Office.

When you remove Microsoft Office and then reinstall Microsoft Office, you will have an Old Office toolbar available on the Shortcut Bar. This toolbar is the Office toolbar that was used by your previous installation of Office.

Under Windows NT, when the icon for an item on the Shortcut Bar is located on a network drive or on a CD-ROM drive, the button displays the generic Windows icon. If you remove a Run From Network Server or Run From CD installation, and you then perform a local installation, the Office toolbar no longer has this problem. However, the Old Office toolbar still displays the generic Windows icons.

MORE INFORMATION

For additional information, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q134269
   TITLE     : OFF95: Generic Icons with Question Mark Displayed in New
               Dialog Box

   ARTICLE-ID: Q134267
   TITLE     : OFF95: Icons on Office Toolbar Display Generic Windows Icon